Refund and Returns Policy

If you wish to pause or cancel your subscription you can do this by contacting our team on  

To be eligible for a cancelation, all received items must be returned in the same condition that you received them, your account listing will then be removed from the software and a refund issued.

Once the items have be returned no further subscription charges will be made.  

If you have paid in advance for the full year subscription and decide to cancel, the past and current months will be deducted from he refund and all goods received must be returned. 

To return any products, you should mail your product to:

SalonRated Returns – Unit 1B Plumtree Farm Ind Est Bircotes Yorkshire DN118EW 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Have further questions about cancelations or refunds please contact our friendly team at hello@